Leah is a digital consumer psychologist researching users’ experience of digital entertainment, from TV to XR technologies. She works with clients applying psychological insights and research to help inform new products and services and commercial strategy.

Leah has worked with the TV industry exploring the impact of personalisation, discovery mechanisms and 5G technologies on viewer psychology. She regularly speaks at events about how psychology can help to inform product and service design and she trains professionals wanting to learn more about psychological research for informing user experience.